- Initial 6-Month Contract
- CRM Programme in the Design & Build Phase
- Financial Services Sector
ABOUT THE ROLE:
We are seeking a Senior Business Analyst to join a large-scale CRM transformation programme currently in the Design & Build phase. This is a key role for a seasoned BA with experience working on complex transformation initiatives. You will play a critical role in shaping the programme, working in an evolving and ambiguous environment, and ensuring business and technical requirements are well-defined.
KEY RESPONSIBILITIES:
- Gather and document business and technical requirements for the CRM programme
- Support data migration and system integration efforts across multiple platforms
- Collaborate with stakeholders across business and technology teams to drive programme success
- Operate effectively in a fast-paced and ambiguous environment, proactively identifying and resolving challenges
- Proven experience as a Senior Business Analyst in large-scale transformation programmes
- Hands-on experience with Salesforce projects and particularly migrations to Salesforce.
- Experience with either Financial Services, Sales Cloud or Service Cloud is preferred.
- Strong background in Financial Services or Banking (preferred)
- Experience working on large projects involving data migration and integrations
- Ability to thrive in an evolving programme, bringing structure to ambiguity and driving outcomes
HOW TO APPLY:
If you have the required experience and are ready to contribute to a major CRM transformation, apply now.